Agarwood export from Indonesia runs on a fixed document set: a CITES export permit, a BKSDA recommendation, a commercial invoice, a packing list, the correct HS tariff code, a certificate of origin, and a phytosanitary certificate where your import country asks for one. We assemble and cross-check every file — but we never guarantee customs clearance.
Missing or mismatched paperwork is the most common reason agarwood is held, fined, or turned back at port. This page lists the exact documents a legitimate Aquilaria shipment needs, who issues each one, and how our trade desk prepares an error-resistant file before you ship. Legal export requires a CITES permit and a BKSDA recommendation; always confirm the current requirements with the CITES Management Authority (Indonesia) and your import country before booking freight.
What documents do you actually need to export agarwood?
Agarwood (gaharu) is a CITES Appendix II product, so it moves under permit rather than freely. Most Aquilaria and Gyrinops species sit on that list, which means international trade is allowed but controlled. Below is the core file every export officer and forwarder will expect to see.
| Document | Issued by / prepared with | What it proves | When required |
|---|---|---|---|
| CITES export permit | CITES Management Authority (Indonesia) | The shipment is legal, quota-backed, and species-declared | Every international agarwood shipment |
| BKSDA recommendation | Regional conservation authority (BKSDA) | Source and volume are verified before the permit issues | Prerequisite for the CITES permit |
| Commercial invoice | You / our desk | Buyer, value, grade, and terms of sale | Every shipment |
| Packing list | You / our desk | Net and gross weight, carton count, product form | Every shipment |
| HS tariff code | Confirmed with your customs broker | Correct classification for chips, powder, or oil | Every shipment (customs entry) |
| Certificate of origin | Chamber of commerce / trade office | Goods originate in Indonesia | Most destinations; often needed for duty |
| Phytosanitary certificate | Agricultural quarantine authority | Plant material is pest-free | Where the import country requires it |
| SAKO transport permit | Local forest authority | Legal inland movement of processed wood | Moving processed agarwood between Indonesian regions |
We are a sourcing broker and information hub, not a permit authority. We prepare, format, and quality-check the file and liaise with the right offices — we do not issue the CITES permit ourselves, and we never sell permit certainty.
Which document does what — and why the CITES pieces matter most?
The CITES export permit is the spine of the file. Indonesia issues it only after a BKSDA recommendation and against a Non-Detriment Finding (NDF) that confirms the trade will not harm wild populations. Indonesia’s 2024 NDF, for example, set a wild Aquilaria malaccensis quota of 24,110 kg — a hard ceiling that shapes what can be permitted in a given year.
Your permit also carries a source code. CITES documents distinguish source code W (wild) from source code P (plantation or artificially propagated). Plantation material is generally easier to permit and more sustainable, which is why we build files around cultivated stock first and never facilitate illegal wild-harvest. If your product moved between Indonesian regions before export, the Surat Angkutan Kayu Olahan (SAKO) transport permit shows that inland leg was legal too.
The commercial documents look routine but fail often: a value on the invoice that does not match the declared grade, a packing weight that disagrees with the permit, or an HS code that classifies oud oil as raw wood. Chips are commonly classified under HS heading 1211, while oil and processed forms differ — we confirm the code with your customs broker before anything is filed.
What does the documentation service cost and how long does it take?
Two things drive your timeline: our preparation speed, which we control, and the permit authority’s processing, which we do not. We return a scoped document plan within 24 business hours of your enquiry.
| Service option | What we assemble | Our preparation time | Fee basis |
|---|---|---|---|
| Standard document pack | CITES application support, BKSDA recommendation liaison, invoice, packing list, HS code check, certificate of origin | Typically 5-10 business days on our side | Quoted per shipment |
| Priority coordination | Everything in Standard, plus phytosanitary arrangement, buyer-country checklist, and expedited document QA | Compressed where possible; permit processing still set by the authority | Quoted per shipment |
The value of the goods your file covers sits in a grade-dependent band, not a single number:
| Product | Indicative export value band (as of 2026) |
|---|---|
| Plantation agarwood chips | USD 500-7,000/kg depending on grade (low-resin to super) |
| Oud / agarwood oil | USD 30,000-80,000/kg |
These figures are indicative; the final quote confirms grade and scope. We do not guarantee permit issuance or customs clearance in any country.
How the documentation service works
- Send product details. Share grade, product form (chips, powder, or oil), volume, source (plantation or wild), and destination country via WhatsApp, email, or the form below.
- Get a scoped plan in 24 business hours. We map exactly which documents your shipment needs and flag anything that would slow a permit.
- We assemble and cross-check. We prepare the invoice, packing list, and certificate of origin, liaise on the BKSDA recommendation, and align every figure with the CITES application.
- You file and confirm. The CITES export permit is issued by the Management Authority; you and your forwarder confirm current requirements with the authority and your import country.
- Ship with a clean file. You move freight against a document set built to survive port inspection — with clear notes on what we prepared and what remains the authority’s decision.
Ready to get your agarwood export file right?
Send your shipment details to the Juara Holding Group trade desk and we will return a scoped document plan within 24 business hours. Document handling is arranged via vetted licensed partners and the relevant authorities; we prepare the paperwork but never guarantee customs clearance.
- WhatsApp: 6281139414563
- Email: bd@juaraholding.com
- Or use the enquiry form below — tell us your name, email, destination country, cargo volume, and a short message, and we will scope your file.
Agarwood Export operates as part of Juara Holding Group, a Bali-based Indonesian group operating across Indonesia, and works with licensed forwarders and the designated authorities rather than acting as a permit office itself.
Frequently Asked Questions
What documents are required to export agarwood from Indonesia?
A legal agarwood shipment needs a CITES export permit, a BKSDA recommendation behind it, a commercial invoice, a packing list, the correct HS code, and a certificate of origin, plus a phytosanitary certificate where the import country asks for one. Processed wood moving between regions also needs a SAKO transport permit.
How should the commercial invoice and packing list be prepared for agarwood?
Every figure must agree across the file. The invoice states buyer, grade, value, and sale terms; the packing list states net and gross weight, carton count, and product form. Both must match the CITES permit’s species, source code, and quantity. Mismatches between invoice value, packing weight, and permit data are a leading cause of holds.
How do I avoid my agarwood shipment being rejected at port over incomplete documents?
Rejections usually trace to a missing CITES permit, an absent phytosanitary certificate, an HS code that misclassifies the product, or figures that disagree across documents. We cross-check every file against the permit before you ship and confirm import-country requirements in advance. We prepare the paperwork carefully but cannot guarantee any customs authority’s decision.
Can you guarantee my agarwood shipment will clear customs?
No. We are a sourcing broker and documentation hub, not a permit authority or customs office. We prepare and quality-check your file and liaise with the right authorities, but the CITES Management Authority issues the permit and customs in each country makes the final call. Always confirm current requirements with those authorities.